MY0051 XML import debugging

[MyID Support]

Question

Is there a way to turn on XML import debugging? We have a job that is importing but the xml add feature is returning an error but I don’t see any log files to track down what it is.

 

Answer

You can turn on some logging for the LifecycleAPI web service.

* On the server accepting the XML requests, usually the MyID Web server navigate to the MyIDEnroll folder. By default this is : “C:\Program Files (x86)\Intercede\MyID\Web\MyIDEnroll”.

* Edit the file “web.config”.

* In between the </configuration> and </system.webserver> nodes insert the following XML

<system.diagnostics>

<trace autoflush=”true” />

<sources>

<source name=”System.Web.Services.Asmx”>

<listeners>

<add name=”AsmxTraceFile” type=”System.Diagnostics.TextWriterTraceListener” initializeData=“c:\Logs\myidenroll.log” traceOutputOptions=”LogicalOperationStack, DateTime, Timestamp, ProcessId, ThreadId” />

</listeners>

</source>

</sources>

<switches>

<add name=”System.Web.Services.Asmx” value=“Verbose” />

</switches>

</system.diagnostics>

 

* Note the section highlighted in yellow is where the log file will be written. This can be any folder path / file name so long as the MyID service accounts have permission to write to it.

* The section  highlighted in green should be changed from “Verbose” to “None” after you have completed your troubleshooting or the logfile will continue to grow unchecked.

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