› Forums › MyID knowledge base › MY0051 XML import debugging This topic is empty. Viewing 1 post (of 1 total) Author Posts 19th March 2019 at 3:42 pm #1280 MyID SupportParticipant Question Is there a way to turn on XML import debugging? We have a job that is importing but the xml add feature is returning an error but I don’t see any log files to track down what it is. Answer You can turn on some logging for the LifecycleAPI web service. * On the server accepting the XML requests, usually the MyID Web server navigate to the MyIDEnroll folder. By default this is : “C:\Program Files (x86)\Intercede\MyID\Web\MyIDEnroll”. * Edit the file “web.config”. * In between the </configuration> and </system.webserver> nodes insert the following XML <system.diagnostics> <trace autoflush=”true” /> <sources> <source name=”System.Web.Services.Asmx”> <listeners> <add name=”AsmxTraceFile” type=”System.Diagnostics.TextWriterTraceListener” initializeData=“c:\Logs\myidenroll.log” traceOutputOptions=”LogicalOperationStack, DateTime, Timestamp, ProcessId, ThreadId” /> </listeners> </source> </sources> <switches> <add name=”System.Web.Services.Asmx” value=“Verbose” /> </switches> </system.diagnostics> * Note the section highlighted in yellow is where the log file will be written. This can be any folder path / file name so long as the MyID service accounts have permission to write to it. * The section highlighted in green should be changed from “Verbose” to “None” after you have completed your troubleshooting or the logfile will continue to grow unchecked. Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.