Forums MyID knowledge base MY0046 PIV Certificate Slot

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  • #1270
    MyID Support

    Error or issue

    Problems with certificates on the token post-issuance.


    Unable to use newly issued tokens for the intended purpose.


    The credential profile had been incorrectly configured in so much as the single certificate being issued was in the wrong slot (container) on the token. It should have been placed in the 9a slot (PIV Authentication) and was actually placed in the 9e slot (Card Authentication).


    The Credential Profile was updated to put the certificate into the correct slot and then request card updates for all the affected users. Each user then collects the update job to put the correct certificate into the correct slot.

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