Forums MyID knowledge base MY0424 Unable to get property ‘nodeName’ script error

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  • #3799
    MyID Support
    Keymaster

    Issue:

    When using the Validate Request workflow you may encounter a script error:

    Line: 179
    {{ Char: 3}}
    {{ Error: Unable to get property ‘nodeName’ of undefined or null reference}}
    {{ Code: 0}}
    {{ URL: http://<server name>/myid/us/res/csjs/boundDOM.js}}

    Cause:

    This may be caused by special characters, such as &, in the user data for the target of the job being validated.  Particularly, the OptionalLine1 field.

    Resolution:

    To workaround this issue, edit the users data to remove the special characters and then validate the job

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