Forums MyID knowledge base MY0378 MyID Identity Agent Error Code IA17021

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    MyID SupportMyID Support
    Keymaster
    Error Code IA17021
    Text Invalid password algorithm specified
    Details During the online unlock, the replies to the security questions are encoded with a server-specified algorithm. This error occurs when the required algorithm is not supported by the Identity Agent. To address this issue, check whether a newer version of the Identity Agent is available with additional algorithm support
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