› Forums › MyID knowledge base › MY0364 MyID Identity Agent Error Code IA16002 This topic is empty. Viewing 1 post (of 1 total) Author Posts 20th April 2020 at 2:20 pm #2882 MyID SupportKeymaster Error Code IA16002 Text A signing operation has failed Details The most likely cause of this error is that the time on the mobile device is set to before the time from which the certificate is enabled. In this case, set the time to the correct value, and the issue disappears Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.