Forums MyID knowledge base MY0344 MyID Identity Agent Error Code IA10035

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    MyID Support
    Error Code IA10035
    Text SOAP request failed
    Details This error has occurred when there has been a failure in the communications to report that a certificate has been collected.

    If this error consistently occurs when attempting to provision with Identity Agent, there is most likely a network misconfiguration; for example, with the firewall. In this case, the problem is with accessing the ProcessCard.asmx service.

    See also Troubleshooting Identity Agent network connectivity

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