Forums MyID knowledge base MY0325 MyID Identity Agent Error Code IA10016

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    MyID Support
    Error Code IA100016
    Text SOAP request failed
    Details If this error consistently occurs, it may be due to a misconfigured Image Upload Server setting within MyID.

    Make sure that the value configured in MyID for the Image Upload Server configuration option is resolvable from the server hosting the MyID web services.

    For more information, see the Configuring the image location section in the Administration Guide.

    For intermittent occurrence of this error, see Troubleshooting Identity Agent network connectivity

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