Forums MyID knowledge base MY0220 Web Services Error Code 891014

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    MyID SupportMyID Support
    Keymaster
    Error Code 891014
    Text Your mobile device is not compatible with biometric authentication.
    Details The credential profile you are attempting to collect on a mobile device is configured to require biometric authentication, and the device is not capable of capturing that data.
    Solution If biometric authentication is not required, review the configuration of the credential profile using the Credential Profiles workflow, under Issuance Settings. The global values are editable in the Operation Settings workflow.
    Relates To Credential Issuance
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