Your mobile device is not compatible with biometric authentication.
The credential profile you are attempting to collect on a mobile device is configured to require biometric authentication, and the device is not capable of capturing that data.
If biometric authentication is not required, review the configuration of the credential profile using the Credential Profiles workflow, under Issuance Settings. The global values are editable in the Operation Settings workflow.
Viewing 1 post (of 1 total)
The forum ‘MyID knowledge base’ is closed to new topics and replies.