› Forums › MyID knowledge base › MY0182 Web Services Error Code 890513 This topic is empty. Viewing 1 post (of 1 total) Author Posts 18th February 2020 at 10:20 am #2172 MyID SupportKeymaster Error Code 890513 Text The captured fingerprints did not match those held on the card. Details Validation of a user’s fingerprints against the biometric data stored on their card has failed. Solution The number of retries and the matching threshold can be configured in the Operation Settings workflow. Relates To Authentication Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.