Forums MyID knowledge base MY0181 Web Services Error Code 890512

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    MyID SupportMyID Support
    Keymaster
    Error Code 890512
    Text numberOfAttempts
    Details Biometric validation has been attempted multiple times, and has failed each time. The retry limit has been reached and so the process is aborting.
    Solution If biometric authentication is proving to have a high number of false negatives, the number of retries and the matching threshold can be configured in the Operation Settings workflow. If the problem is restricted to a subset of individuals, those individuals should re-enroll their biometric data.
    Relates To Authentication
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