› Forums › MyID knowledge base › MY0165 Web Services Error Code 890491 This topic is empty. Viewing 1 post (of 1 total) Author Posts 17th February 2020 at 5:24 pm #2135 MyID SupportKeymaster Error Code 890491 Text An unknown error has occurred trying to capture biometrics. Details An unexpected error has occurred validating biometric data. Solution The System Event log may give further information. Relates To Authentication Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.