Forums MyID knowledge base MY0157 Web Services Error Code 890467

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    MyID Support
    Error Code 890467
    Text Unable to authenticate card. Unlocking your own card is not allowed.
    Details An attempt has been made to perform a self-service PIN unlock. The card in question does not have a card authentication certificate in container 5FC101, and so cannot be validated. The process has been blocked.
    Solution If the card was issued by this system, then the credential profile needs to be updated to ensure a card authentication certificate is

    included in the correct container. Any previously issued devices will need to be updated before they can perform self service operations.  This can be performed via the Update Credential or Request Credential Update workflows.

    Relates To PIV Self Service
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