› Forums › MyID knowledge base › MY0123 Web Services Error Code 800602 This topic is empty. Viewing 1 post (of 1 total) Author Posts 17th February 2020 at 2:59 pm #2036 MyID SupportKeymaster Error Code 800602 Text iOS OTA Credential Profile not found Details An attempt has been made to issue an iOS device, but the configured OTA credential profile is either incorrect, or the user lacks permissions to retrieve. Solution This can be set in the Operation Settings workflow, under the Certificates tab. The value is case sensitive. See the Mobile Identity Management documentation for further details. Relates To Identity Agent Provisioning Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.