Forums MyID knowledge base MY0106 Web Services Error Code 500041

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    MyID Support
    Error Code 500041
    Text You cannot renew this device at this time.
    Details Cards can only be renewed when they are about to expire. The number of days before expiry is controlled by the configuration flag CARD RENEWAL PERIOD. The device has more days remaining than this value.
    Solution Wait until the device is within the renewal period and retry the operation. Alternatively, if the configured period is unsuitable, use the Operation Settings workflow to change it, then retry the process.
    Relates To Credential Issuance
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