› Forums › MyID knowledge base › MY0087 Web Services Error Code 82502 This topic is empty. Viewing 1 post (of 1 total) Author Posts 17th February 2020 at 1:11 pm #1935 MyID SupportKeymaster Error Code 82502 Text Only Identity Agent mobiles are supported. Details A request has been attempted to replace a non-Identity Agent in a workflow specifically intended for Identity Agent devices. This attempt has been blocked. Solution Non-Identity Agent devices can be cancelled via the Request Replacement Card workflow. Relates To Credential Issuance Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.