› Forums › MyID knowledge base › MY0066 An error occurred in the eKeyMaker component. -2147467260 This topic has 0 replies, 1 voice, and was last updated 4 years, 4 months ago by MyID Support. Viewing 1 post (of 1 total) Author Posts 25th July 2019 at 9:31 am #1652 MyID SupportParticipant Error or issue Error appears during Genmaster portion of the MyID Installation when creating the Masterkey. An error occurred in the eKeyMaker component. -2147467260 Description During Genmaster, Masterkey creation. Select the method of storing the key and click on “Next”. A pop-up gets displayed with the following error message; An error occurred in the eKeyMaker component. -2147467260 It is not possible to continue with Genmaster past this point. Cause The MyID COM User has not been given “Logon as service” in the local security policy. Therefore eKeySrv cannot start. Missed pre-requisite step. Resolution On the Application server : Local Security Policy User rights assignment Logon as service Add the COM user to the list of authorised accounts. Re-start Genmaster. It should now allow you to create a Masterkey. Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.