Forums MyID knowledge base MY0031 Error Issuing Gemalto MD830 Rev B

Viewing 1 post (of 1 total)
  • Author
    Posts
  • #1239
    MyID SupportMyID Support
    Keymaster

    Issue:

    While attempting to issue / collect a Gemalto MD830 Rev B card, the following error is reported in the Audit:

    BOL COM catch handler Function : ConfirmAPDUCommand, catch handler. Error : IDispatch error #264 Error: 0x80040308 : Cryptography error -------------------------- Exception raised in function: SecureChannelSCP03::processInitialiseUpdateResponse, Error Number -2147220728

    Resolution:

    A version of MyID Desktop that does not support this specific model of card is in use. MyID Desktop version 2.5.1000.1 is required to support these devices.

Viewing 1 post (of 1 total)
  • The forum ‘MyID knowledge base’ is closed to new topics and replies.