› Forums › MyID knowledge base › MY0012 Duplicate email template names will prevent a notification from being sent This topic has 0 replies, 1 voice, and was last updated 4 years, 6 months ago by MyID Support. Viewing 1 post (of 1 total) Author Posts 19th March 2019 at 11:34 am #1201 MyID SupportParticipant Duplicate email template names will prevent a notification from being sent. It is possible to create a new email template in MyID and save it using the same template name as an existing template. This prevents the notification from being sent. Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.