› Forums › MyID knowledge base › MY0001 Web Services Error Code 2978 This topic has 0 replies, 1 voice, and was last updated 4 years, 3 months ago by MyID Support. Viewing 1 post (of 1 total) Author Posts 28th March 2018 at 9:37 am #1088 MyID SupportKeymaster Error Code 2978 Text Please check your configuration. If the problem occurs again, contact your administrator. Details An attempt has been made to cancel a Device Identity and the user doesn’t have permissions to create the Cancel Device Identity job. Solution Check that the user has the (Devices) group in their administrative groups. Relates To Device Identity Management Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.