› Forums › MyID knowledge base › MY0374 MyID Identity Agent Error Code IA17016 This topic is empty. Viewing 1 post (of 1 total) Author Posts 20th April 2020 at 2:58 pm #2904 MyID SupportKeymaster Error Code IA17016 Text Failed to verify user pin Details The user’s PIN could not be verified. The process must be restarted by the user on their mobile and the PIN setting completed without hitting cancel Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.