2.1 Prerequisites

The Self-Service Kiosk requires the following software:

• .NET Framework 4.8

  You must have .NET 4.8 installed on your client PCs. MyID is developed and tested using .NET Framework 4.8; if you need to use a later version of the .NET Framework, contact customer support quoting reference SUP-283.

2.1.1 Communication between the Self-Service Kiosk and MyID

To allow your clients to communicate with the MyID server, your PC must be able to communicate with the URLs of the MyID web services; for example:

https://myserver/MyIDProcessDriver/

https://myserver/MyIDDataSource/

Where myserver is the name of the server on which the MyID web services are installed.

You must add the address of the MyID server to the Trusted Sites list in Internet Options on the client PC.

You are recommended to set up SSL/TLS on the connection between the Self-Service Kiosk clients and the MyID web services. See section 4.5, Setting up SSL for details.

2.1.2 Minimum client PC specifications

Your client PC must meet the following minimum specifications:

• 1 GHz 32-bit (x86) or 64-bit (x64) processor

• 1 GB RAM (32-bit) or 2 GB RAM (64-bit)

• 2 GB hard disk free space

• The Self-Service Kiosk supports the following resolutions:

  • 1024x768

  • 1280x1024

  • 1920x1080

• Network access

2.1.3 Supported operating systems

The Self-Service Kiosk is supported on the following client operating systems:

• Windows 10 (32-bit)

• Windows 10 (64-bit)

• Windows 11