9.5 Interoperability for Thales Trusted Cyber Technologies smart cards

This section contains information about any considerations for using these smart card with other systems.

9.5.1 90Meter minidriver

You must install the 90Meter minidriver on client PCs that are using SafeNet SC650 V4.1 smart cards only. The minidriver may attempt to replace the driver used by other types of smart card.

Previously, you could use SafeNet AT High Assurance Client with SafeNet SC650 V4.1 smart cards; this is no longer supported. You must use the 90Meter minidriver for these smart cards instead. Note, however, that you cannot use the 90Meter minidriver to upgrade or reissue smart cards that were issued with the SafeNet AT High Assurance Client.

9.5.2 Omnikey card reader drivers for SC650 cards

When using an Omnikey smart card reader for SC650 cards, you must use the HID X-CHIP driver, and not the HID CCID driver. You are recommended to use the following driver:

This driver is available from the drivers page of the HID Global website.

9.5.3 CoolKey applets

You can issue SC650 V4.0 or V4.2 smart cards that have the CoolKey applet. These smart cards are displayed within MyID with a device type of "SC650 – CoolKey".

Support for the CoolKey applet on these cards requires an additional software update – for information about acquiring this update, contact customer support quoting reference SUP-323.

Note: You may experience problems if you attempt to use GemPC Twin smart card readers with smart cards that have the CoolKey applet loaded. You are recommended to use a different card reader.

9.5.4 SC650 cards

If you are using SC650 cards, and MyID cannot detect the cards on the logon screen while the SafeNet middleware can detect the cards, you may have to adjust the settings for your card reader. You may also experience a problem with collecting SC650 cards that displays an error similar to the following:

Error : -2147023779 - Error: 0x8007045d : The request could not be performed because of an I/O device error.

This is a known issue with SC650 cards and Omnikey readers. To set up an Omnikey card reader to use 3 volts as the startup state, and therefore be able to detect the SC650 cards properly, set the following in the registry on the client PC:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CardMan]

"MHzRequired"=dword:00000037

"PowerUpOrder"=dword:00000003

"TPDU_T1Mode"=dword:00000001

9.5.5 Card issuance error if logged on with an SC650 operator card

If there are two SC650 cards connected to the MyID client, and one of the cards is used to log on to MyID, an error may occur during card issuance operations.

This issue has been reported to SafeNet and is waiting for resolution.

9.5.6 Card issuance error if using a single card reader

If you have logged on to MyID using an SC650 operator card on a PC with a single smart card reader, and attempt to issue another smart card, an error may occur when signing the certificates to be written to the card.

This error does not occur if you have two smart card readers – one for the operator card, and the other for the card you are issuing.

9.5.7 Slow card detection with SC650 cards

When an SC650 is inserted to the card reader, detection of the card in MyID may take longer than expected; allow approximately 10 seconds for the card to be detected.

This issue has been reported to SafeNet and is waiting for resolution.

9.5.8 Known issues