2.1.1 Operating systems

Fingerprint registration and verification is supported on Windows 10.

2.1.2 Supported devices

The following SecuGen devices are supported:

• SecuGen Hamster IV

• SecuGen iD-USB-SC/PIV

• SecuGen Hamster Pro Duo SC/PIV

• SecuGen Pro 10

• SecuGen Pro 20

If you want to use any other SecuGen devices, contact customer support, quoting reference SUP-278.

2.1.3 Drivers and library software

Integration of MyID with SecuGen fingerprint readers requires the SecuGen driver software to be installed on the client PCs and the SecuGen library software to be installed on the application server, web server, and the client PCs.

MyID has been tested with the following driver versions:

• WBF Device Driver v2.5.0

  The drivers are available for download from the SecuGen website.

MyID has been tested with the following version of the SecuGen library:

• SecuGen Library Patch SECUGEN-4.11

This software update is available from Intercede.

2.1.4 Prerequisite software

You must have the following software installed on each client and on the MyID application server.

• Microsoft Visual C++ x86 Redistributable for Visual Studio 2015, 2017, 2019, and 2022.

  You must install the 32-bit (x86) version (VC_redist.x86.exe) on each client PC on which you want to use SecuGen readers to provide essential support files.

  The 64-bit (x64) version must be installed on the MyID application server; this is likely to be installed by default on your server operating system.

  To obtain the redistributable package, see the Microsoft website:

  docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist

• .NET version 4

• You must make sure that the MyID application server has the Windows Biometric Framework enabled.