6 Image Capture component error codes
This section contains the list of errors that may occur when using the MyID Image Capture component.
|
Error Code |
MIC0001 |
|
Text |
An unexpected error occurred. |
|
Details |
This error is displayed for all unhandled issues. |
|
Solution |
Check the Image Capture log files for more information. |
|
Error Code |
MIC0002 |
|
Text |
MyID Image Capture was provided with invalid data by the server |
|
Details |
Indicates a problem with the MyID installation. |
|
Solution |
Make sure that your MyID servers are installed and configured correctly, and have all the necessary prerequisite patches and modules installed. |
|
Error Code |
MIC0003 |
|
Text |
MyID Image Capture was unable to load the UI libraries |
|
Details |
Usually caused by missing Image Capture files. |
|
Solution |
Ensure that the MyID Image Capture install directory contains both IntercedeWpfControls.dll and IntercedeWpfTheme.dll |
|
Error Code |
MIC0004 |
|
Text |
Aware PreFace threw an exception during initialization |
|
Details |
Usually caused by missing Aware files. |
|
Solution |
Ensure that the MyID Image Capture install directory contains a FaceModelStandard.dat file. |
|
Error Code |
MIC0005 |
|
Text |
MyID Image Capture was unable to load the .NET Aware PreFace libraries |
|
Details |
Usually caused by missing Aware files. |
|
Solution |
Ensure that the correct version of the Aware PreFace SDK has been installed, and that the MyID Image Capture install directory contains both Aware.Preface.dll and Aware.Video.dll. See the Installing the Aware PreFace software for facial biometrics section in the Installation and Configuration Guide for instructions on installing the Aware PreFace software. |
|
Error Code |
MIC0006 |
|
Text |
MyID Image Capture was unable to load the native Aware PreFace libraries |
|
Details |
Usually indicates that the Aware PreFace SDK is not installed. |
|
Solution |
Make sure the Aware PreFace SDK is installed. |
|
Error Code |
MIC0007 |
|
Text |
MyID Image Capture was unable to access the directory in which it stores its configuration |
|
Details |
Caused by directory access issues. |
|
Solution |
Ensure that the operator has read/write access to: %UserProfile%\AppData\LocalLow\Intercede\ImageCapture |
|
Error Code |
MIC0008 |
|
Text |
MyID Image Capture was unable to load a required COM component |
|
Details |
This error indicates an issue with COM registration. |
|
Solution |
A reinstall of MyID Image Capture should resolve this issue. |