3.3 PIV card reissuance

PIV card reissuance covers the following cases:

An external system can request a replacement card using the Lifecycle API.

If the employee status or attributes have changed, you can use the MyID Core API, Lifecycle API, or the PIV applicant editing screens to make any updates to the MyID record.

An operator can request a replacement card using the user interface:

As MyID holds the original card issuance record and user account data, a 1:1 fingerprint match may be used to confirm the identity of the cardholder prior to activating the replacement card.

It is not possible to request a replacement for a card that has already expired.

Once the replacement card has been requested, and if needed approved, it may be collected using any of the supported card issuance models described above. For all replacement cards other than renewal, the original card expiry date will be maintained. Certificates will not be allowed to exceed this expiry date when configuration flag (Restrict certificate lifetimes to the card) is set to Yes.