2.1 Requirements

This section contains information about the requirements for using the MyID Operator Client.

2.1.1 Supported browsers

The MyID Operator Client is designed to work on a range of browsers running on Windows 10 or Windows 11. You are recommended to use one of the following:

There are some limitations when using Firefox to capture images from a webcam. See section 4.5.1, Requirements for image capture.

Note: Due to the browser technology used, you cannot use Internet Explorer to access the MyID Operator Client. If you attempt to use Internet Explorer to access the MyID Operator Client website, you are presented with the following error:

2.1.2 Required software

To allow the browser to access smart cards, capture images, issue soft certificates, print mailing documents, or access features of MyID Desktop or the Self-Service App, you must install the MyID Client Service on each Windows PC on which you want to use the MyID Operator Client.

See the Installing the MyID Client Service section in the Installation and Configuration Guide for instructions on installing the MyID Client Service.

You must have Microsoft .NET Core installed both on the client PCs and on the web services server.

See the Additional hardware and software requirements section in the Installation and Configuration Guide for details of obtaining and installing the correct version of .NET Core.

2.2 SSL/TLS

Important: The web services used by the MyID Operator Client (rest.core and web.oauth2) require SSL/TLS; if you do not connect through HTTPS, you cannot use the MyID Operator Client. For information on setting this up, see the Configuring SSL/TLS (HTTPS) section in the Securing Websites and Web Services document.