7 Working with images

This chapter describes working with images when using MyID Desktop. For information on capturing images in the MyID Operator Client, see the Configuring image capture section in the MyID Operator Client guide.

Note: Associating images with people’s records is optional. If you are not capturing images, you can skip this section.

MyID Desktop allows images to be captured either using a web camera or a scanner. You can also associate image files with a person’s record. You can do this either when you add a person to the MyID database or when you update a person’s record.

By default, images are stored as binary objects in the database. If you have upgraded from an older system, MyID may contain pre-upgrade images on the web server however, all new images will be stored in the database. For more information, contact customer support, quoting reference SUP‑218.

If you are storing images on the web server, you must specify the folder to use.

You can set up MyID to store the binary objects in a separate database from the main MyID database; see the Creating a separate database to store images section in the Advanced Configuration Guide for details of setting up an archive database for these purposes.

Note: Before you make any attempt to scan images, make sure you have installed the correct scanner drivers for your scanner, and that Windows can detect the scanner correctly.