2.1 Working with Active Directory accounts

  1. Ensure AD Account is selected.

  2. If you want to change the password on the Active Directory at the same time, select the Change Account Password option.

    Note: The user under which you are running the PCT must have the appropriate permissions for this to be successful.

    If you have already changed the password on the Active Directory, and just want to update the MyID components and services to use the new password, make sure that Change Account Password is not selected.

  3. Type the Username and the New Password for the user, then type the password again in the Confirm Password field.

    For usernames, you can enter either the fully-qualified user name of the user in either the format domain\user, or user@domain – if you enter username on its own without specifying the domain, the domain of the currently logged on user is used.

  4. Ensure the Commit Changes option is not selected.
  5. Click Simulate Changes.

    The PCT checks the user details with the Active Directory service. The PCT abandons the change at this point if either the Username cannot be found or the specified Password is incorrect. In any of these cases, the PCT makes no changes to your system.

  6. Verify that no errors (shown in red) are displayed. All the actions that would have been performed are shown in green.

    Note: Confirm that all of the proposed password changes are acceptable before continuing.

  7. Select the Commit Changes option.

    This changes the Simulate Changes button to Commit Changes.

    Note: Log out of MyID on all clients before proceeding.

  8. Click Commit Changes.

    The PCT makes all the changes to your system.

    Any Windows services are automatically restarted as part of the update and all affected IIS application pools will be recycled.

    Note: If you have configured an IIS client certificate, the Password Change Tool does not update the stored password; you must set this manually. See the Configuring IIS client certificates section in the Securing Websites and Web Services guide for details.

  9. Verify that there are no errors shown.
  10. If you have changed the password for MyID COM+ account, restart the MyID COM+ running processes:

    1. On the MyID application server, open the Component Services tool.
    2. Expand Component Services > Computers > My Computer > Running Processes.
    3. For each MyID component in the list, right-click and select Shut down.

      The MyID components will restart when needed.

      You can determine which components belong to MyID by viewing the COM+ Applications folder – the MyID components run under the MyID COM+ user account.