2.2 Issuing a MyID Authenticator ID
You can request a MyID Authenticator ID for your own account within MyID Desktop, then scan a QR code using the MyID Authenticator app to collect the ID onto your mobile device. Alternatively, an operator can request a MyID Authenticator ID using MyID Desktop, which then sends an SMS or email message to the end user, who can click on a link in the message to open the MyID Authenticator app and collect the ID onto their mobile device.
2.2.1 Requesting a MyID Authenticator ID for yourself
To request a MyID Authenticator ID:
- Log on to MyID Desktop.
- From the Mobile Devices category, select Request My ID.
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From the list of mobile credential profiles, select the credential profile that was set up for the MyID Authenticator app.
Note: The list of credential profiles also includes credential profiles that were set up for the Identity Agent app. Make sure you select the correct profile.
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Click Continue.
Depending on how your system is set up, the notification is sent by email or SMS. Take a note of the one time password.
For more information, see the Requesting a mobile ID for your own mobile device section in the Mobile Identity Management guide.
Alternatively, click QR Code to display a QR code that you can scan using the MyID Authenticator app to begin the collection process.
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The screen displays a QR code.
2.2.2 Requesting a MyID Authenticator ID for another user
To request a MyID Authenticator ID:
- Log on to MyID Desktop.
- From the Mobile Devices category, select Request ID.
- Search for the person to whom you want to issue the ID, then select the person from the list of search results.
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From the list of mobile credential profiles, select the credential profile that was set up for the MyID Authenticator app.
Note: The list of credential profiles also includes credential profiles that were set up for the Identity Agent app. Make sure you select the correct profile.
- Click Continue.
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The details of the notification are displayed on screen.
Depending on how your system is set up, the notification is sent by email or SMS, and the one time password is displayed on screen, sent in a separate SMS message, or not displayed until the request has been approved; see the Requesting a mobile ID for another user section in the Mobile Identity Management guide for details.
- Click Send.
2.2.3 Collecting a MyID Authenticator ID
To collect a MyID Authenticator ID, you can:
- Open the MyID Authenticator app and scan the QR code that is displayed on screen in MyID Desktop.
- Click the link in the SMS message sent to your mobile device.
- Click the link in the email message sent to your mobile device.
Follow the instructions in the app to complete the collection of the MyID Authenticator ID.
2.2.4 Requesting a MyID Authenticator ID as a derived credential
If you have an existing PIV smart card, issued either by the current MyID system or by another system, you can use it to request and collect a MyID Authenticator ID as a derived credential using the Self-Service Request Portal.
You must edit the credential profile to include the Derived Credential option in the Card Encoding section. See the Derived Credentials Self-Service Request Portal for details.