Home Forums RapID RapID Knowledge base What’s the workflow to report loss of a device to Intercede?

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  • 20th January 2017 at 2:16 pm #60
    RapID Support
    RapID Support
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    Intercede does not need to be informed of lost devices. The RapID service is used for requesting and collecting credentials which is anonymous and no actual user data is stored.

    The customer server application should check the AnonID mapping to user account as part of the login flow. The customer should remove this mapping when a device is lost and then not reissue a credential using this AnonID.

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