› Forums › RapID › RapID Knowledge base › What is a PIN lockout and what can I expect? This topic has 0 replies, 1 voice, and was last updated 4 years, 1 month ago by RapID Support. Viewing 1 post (of 1 total) Author Posts 20th January 2017 at 3:56 pm #70 RapID SupportKeymaster You have 10 attempts to type your PIN correctly before you get locked out of the app. You will then see the following message “Your software keystore is locked and cannot be read”. You will need to follow the steps here if you are locked out of the RapID Connect App – https://rapidportal.intercede.com/docs/faq/#what-should-i-do-if-i-forget-my-pin-or-lock-out-my-pin-on-the-rapid-connect-app Author Posts Viewing 1 post (of 1 total) The forum ‘RapID Knowledge base’ is closed to new topics and replies.