Intercede Online Support
Online assistance for MyID services
This topic contains 0 replies, has 1 voice, and was last updated by RapID Support 2 years ago.
You have 10 attempts to type your PIN correctly before you get locked out of the app.
You will then see the following message “Your software keystore is locked and cannot be read”.
You will need to follow the steps here if you are locked out of the RapID Connect App – https://rapidportal.intercede.com/docs/faq/#what-should-i-do-if-i-forget-my-pin-or-lock-out-my-pin-on-the-rapid-connect-app
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