Forums MyID knowledge base MY0043 Unable to execute APDU Command error during reprovision and activation

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  • #1264
    MyID Support
    Keymaster

    Error

    -2146435025 – Smartcard Error during Create PKCS #10 request Unable to execute APDU command on smartcard PKCS#10 Error

    Description

    While attempting to reprovision or activate a card using ‘Reprovision Card’ and ‘Assisted Activation’ workflows, the error occurs.

    Cause

    This may occur if the smartcard is faulty/damaged and can also occur when problems with the card reader are being experienced.

    Resolution

    Confirm that the smartcard is not faulty/damaged using 3rd party software or manufacturer supplied software. If the physical smartcard is not faulty, ensure that the correct middleware/drivers are in place for both the smartcard and reader.

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