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MyID Support 5 months ago.
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Wordpress Version 5.0.3 – Android 7.0
After scanning and initial setup, it tries to install key but fails and returns as “Request Failed: Invalid data from server”.
Hi Keith
- Which version of the RapID Secure Login WordPress Plugin have you installed?
- Which version of the RapID Secure Login app are you using?
To enable RapID authentication in your WordPress site, you need to:
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Install and enable the RapID Secure Login WordPress Plugin on your site.
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Install the RapID Secure Login app on your mobile device, from either the Google Play Store or Apple AppStore.
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Scan the QR-Code on the Plugin Settings Page using the RapID Secure Login app.
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Follow the guidance in the app to complete the RapID sign-up process.
- At what point did you receive the error and was it displayed on the app?
- Are you able to scan the bar code at https://rapidportal.intercede.com and logon to your account dashboard?
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