Forums MyID knowledge base MY0402 MyID Windows Client Error -99900037

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  • #3432
    MyID Support
    Error Code -99900037
    Text User communication is disabled. Unable to request missing card to be inserted into system. Please contact your system administrator.
    Details The smart card or VSC required cannot be found.

    This may occur in Self-Service App automation mode when a VSC for which the app is trying to process a lock PIN job has been removed from the PC.

    Solution Make sure the required smart card or VSC is present.
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