Error Code -99900041
Text Failed to communicate with MyID server. The application will now exit.
Details The client application has been unable to communicate with the MyID server.
Solution Check that your network connection is working between the client and the server.

If you have configured logging for the client, the client log may contain more information on the problem; the log message will start with:

WorkflowRunner::Run – WebException thrown:

For information on setting up client logging, contact customer support quoting reference SUP-236.