› Forums › MyID knowledge base › MY0118 Web Services Error Code 800560 This topic is empty. Viewing 1 post (of 1 total) Author Posts 17th February 2020 at 2:43 pm #2022 MyID SupportKeymaster Error Code 800560 Text Self-Service Unlock not allowed Details A self-service PIN reset has been initiated and the instance of the MWS server is not configured to allow self-service operations. This only applies to PIV installations. Solution If self-service operations should be permitted, edit the file web.config, and set the key AllowSelfUnlockForPIV to true. Relates To PIV Self Service Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.