Forums MyID knowledge base MY0080 Web Services Error Code 21647

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  • #1904
    MyID SupportMyID Support
    Keymaster
    Error Code 21647
    Text Not Imported
    Details The issuance requires that the device being issued has already been imported into the system. The presented device is unknown to the system.
    Solution The user may be attempting to issue the credentials to a foreign card. Check that device the user is attempting to issue to. Details of the device can be found in the Audit Report workflow.
    Relates To Credential Issuance
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