› Forums › MyID knowledge base › MY0077 Web Services Error Code 21644 This topic is empty. Viewing 1 post (of 1 total) Author Posts 17th February 2020 at 11:04 am #1895 MyID SupportKeymaster Error Code 21644 Text Incorrect Device Details Issuing to the current device has been prevented because the request is bound to a different device. Solution Provide the user with the correct device, and ensure that it is this device the user is attempting to issue. See the Audit Report workflow for further details about the device the user used. Relates To Credential Issuance Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.