› Forums › MyID knowledge base › MY0073 Web Service Error Code 10304 Tagged: Web Service Error 10304 Identity Agent This topic has 0 replies, 1 voice, and was last updated 1 year, 2 months ago by MyID Support. Viewing 1 post (of 1 total) Author Posts 17th February 2020 at 10:11 am #1875 MyID SupportKeymaster Error Code 10304 Text Invalid Entry Details The certificate is unusable. The PFX file that the certificate was imported from is probably invalid. Source a valid PFX file and import it again. Solution Check that the user has the (Devices) group in their administrative groups. Relates To Identity Agent Provisioning Author Posts Viewing 1 post (of 1 total) The forum ‘MyID knowledge base’ is closed to new topics and replies.