Forums MyID Discussion Encryption Errors

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  • #3902 Reply

    Hi All,


    Does anyone know how to fix errors when trying to load encryption keys on a smart card. I utilize MyID, Microsoft CA, and a Thales HSM do it. It just gives me a generic error that encryption keys cannot be created when i attempt to issue the card. I have a similar environment setup somewhere else and it works fine there.

    #3952 Reply
    Senior Moderator

    It is difficult to provide specific advice without knowing the details of your configuration.  Your best first approach is probably to talk to your local support partner who could look at specific details, they can also raise a ticket with Intercede Support if they need any further technical assistance.

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