Forums RapID RapID Knowledge base Can we reuse certificates that are requested but not collected?

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  • #36
    RapID SupportRapID Support
    Keymaster

    At the moment the certificate/license is consumed at the request step; if we request 1000 certificates and we use only 450 of them, can we reuse the 550 certificates not used?

    #37
    RapID SupportRapID Support
    Keymaster

    At the point of requesting a credential, there is no certificate or credential created. The requestID has an expiry time and if it is not collected within this period it will not consume a license.
    Credentials will only consume a license when the client app begins the collection process.
    The release of expired credential requests will show in the number of available licences on the RapID Customer Dashboard.

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